18+Adults in Great Britain onlyNot a gambling operatorGamCare 0808 8020 133
Punter Ledger
Cards and chips on a leather table by candlelight

Folio 03Rank =1 of 8

Pink Casino review: six stages checked against its own pages

Every entry below comes from Pink Casino's GB terms, help centre or payments pages, read on 31 October 2026. Where nothing was written, the entry stays empty.

In short

  • Pink Casino holds rank =1 of 8 with 23 of 24 entries written.
  • Fully written: Join, Deposit, Play, Limits, Help.
  • Its pages say otherwise on: no fee on withdrawals.
  • 1 entry where two of its pages give different answers; the review uses the stricter one.

Stage 1

Join

4 of 4 · Fully written

Hands springing a deck of cards against a dark background

Opening the account and proving who you are.

  • ✓ Written

    Age and identity checked before you deposit or play

    Written

    EKYC check at sign-up confirms identity and 18+; no deposit, wagering or withdrawal until verified

    “If the information doesn’t match official records, a restriction will be placed on your account. You won’t be able to …”

    Source: help.pink-casino.com/hc/en-gb/articles/23329877657490-How-do-I-create-an-account · read 31 October 2026

  • ✓ Written

    Lists the documents it may ask for

    Written

    Photo ID (driver's licence, provisional licence, passport, birth certificate); proof of address (utility bill, bank statement, council tax bill, tenancy, benefits/HMRC letters, electoral register, GP letter, car insurance)

    “We accept the following forms of ID: Driver's License Provisional Driver's License Passport Birth Certificate”

    Source: help.pink-casino.com/hc/en-gb/articles/360018151179-All-you-need-to-know-about-verification · read 31 October 2026

  • ✓ Written

    One account per person

    Written

    One account per Brand

    “You may only open one Account per Brand.”

    Source: Web Archive copy of pinkcasino.co.uk/terms-and-conditions, saved 2026-05-15 · read 31 October 2026

  • ✓ Written

    Says who may open an account

    Written

    18+ and located in the United Kingdom

    “In registering for an Account, you promise that: a) you are at least 18 years of age; b) you are …”

    Source: Web Archive copy of pinkcasino.co.uk/terms-and-conditions, saved 2026-05-15 · read 31 October 2026

Stage 2

Deposit

4 of 4 · Fully written

Stacks of chips and a few cards on an oak table

Putting money in: the floor, the methods and any charge.

  • ✓ Written

    Minimum deposit stated

    Written

    £10 for every method

    “Payment Card 10 3,000 Bank Transfer 10 10,000 PayPal 10 3,000 ApplePay 10 1,000”

    Source: help.pink-casino.com/hc/en-gb/articles/360017112480-What-payment-methods-does-Pink-Casino-accept · read 31 October 2026

  • ✓ Written

    Deposit methods listed

    Written

    Payment Card (debit), Bank Transfer, PayPal, Apple Pay

    “Payment Card 10 3,000 Bank Transfer 10 10,000 PayPal 10 3,000 ApplePay 10 1,000”

    Source: help.pink-casino.com/hc/en-gb/articles/360017112480-What-payment-methods-does-Pink-Casino-accept · read 31 October 2026

  • ✓ Written

    Debit cards only, credit cards refused

    Written

    Credit cards not accepted (incl. via e-wallet funded by credit card)

    “We do not accept the use of credit cards. This means you may not use any credit card to deposit …”

    Source: Web Archive copy of pinkcasino.co.uk/terms-and-conditions, saved 2026-05-15 · read 31 October 2026

  • ✓ Written

    No fee on deposits

    Written

    No deposit fees charged by Pink Casino

    “Fees: Pink Casino does not charge fees for deposits. However, your bank or payment provider may impose fees.”

    Source: help.pink-casino.com/hc/en-gb/articles/27464383819538-Depositing-at-Pink-Casino-Everything-you-need-to-know · read 31 October 2026

Stage 3

Play

4 of 4 · Fully written

A roulette wheel seen from above in a casino

What the casino tells you about its games before you stake.

  • ✓ Written

    Return-to-player figures published

    Written

    RTP shown in each game's rules ('?' or gear icon in the game)

    “You can consult the game rules and the Return To Player (RTP) by accessing the game of your interest and …”

    Source: help.pink-casino.com/hc/en-gb/articles/20586943656722-Where-do-I-find-slots-rules-and-return-to-player-RTP · read 31 October 2026

  • ✓ Written

    GB slot stake limit stated

    Written

    £5 per spin for 25+, £2 for 18–24

    “£5 Stake Limit: For adults aged 25 and over. - £2 Stake Limit: For young adults aged 18-24.”

    Source: help.pink-casino.com/hc/en-gb/articles/25899325699090-Slot-stake-limits-explained · read 31 October 2026

  • ✓ Written

    Live dealer tables

    Written

    Live casino: blackjack, roulette, baccarat, game shows, live poker

    “Live Casino games are real-time table games streamed from either a studio or a land-based casino.”

    Source: help.pink-casino.com/hc/en-gb/articles/20590480085266-What-are-Live-Casino-games · read 31 October 2026

  • ✓ Written

    Game rules you can read first

    Written

    In-game 'Help'/'Paytable' buttons; live game rules articles in the help centre

    “The rules for our Casino games are accessed by clicking on the 'Help' or 'Paytable' buttons while the game is …”

    Source: help.pink-casino.com/hc/en-gb/articles/6343181906962-Casino-Game-rules · read 31 October 2026

Stage 4

Withdraw

3 of 4 · Mostly written

A single tall stack of chips on a table

Taking money out: the floor, any fee, how long it sits pending.

  • ✓ Written

    Minimum withdrawal stated

    Written

    £10 per method; under £10 only via Support

    “Payment Card 10 8,000 Bank Transfer 10 35,000 PayPal 10 4,000 ApplePay 10 8,000”

    Source: help.pink-casino.com/hc/en-gb/articles/360017112480-What-payment-methods-does-Pink-Casino-accept · read 31 October 2026

  • ✕ Says otherwise

    No fee on withdrawals

    Says otherwise

    No fee stated in help and payments pages, but T&C allow a 'reasonable fee' on withdrawals under £10

    “withdrawals of less than £10 can be requested by contacting our Customer Support team, but please note that we are …”

    Two answers on their pages. We used the stricter one.

    Source: Web Archive copy of pinkcasino.co.uk/terms-and-conditions, saved 2026-05-15 · read 31 October 2026

  • ✓ Written

    Processing time published

    Written

    Funds typically arrive within 1-3 business days after approval; per method: PayPal within 24 hours, card 1-3 working days, bank transfer 1-5 working days

    “Once your withdrawal request is approved, you can typically expect the funds to arrive in your account within 1-3 business …”

    Source: help.pink-casino.com/hc/en-gb/articles/360017117000-Withdrawing-your-winnings-at-Pink-Casino-Everything-you-need-to-know · read 31 October 2026

  • ✓ Written

    Pays back to the method you used

    Written

    Closed-loop: withdrawals return to the method used to deposit

    “we operate a closed-loop withdrawal policy . This simply means that any funds you withdraw must be returned to the …”

    Source: help.pink-casino.com/hc/en-gb/articles/360017117000-Withdrawing-your-winnings-at-Pink-Casino-Everything-you-need-to-know · read 31 October 2026

Stage 5

Limits

4 of 4 · Fully written

One red die resting on a dark table

Tools for keeping play in check, set from your own account.

  • ✓ Written

    Deposit limits in the account

    Written

    Deposit and net deposit limits daily/weekly/monthly; also stake, loss and session limits

    “This tool allows you to limit the amount of money you are able to deposit into your account on a …”

    Source: help.pink-casino.com/hc/en-gb/articles/360017115380-What-limits-do-you-offer · read 31 October 2026

  • ✓ Written

    Time-out for a set period

    Written

    Time Out: 1 day, 3 days, 1 week, 2 weeks, 4 weeks, 6 weeks

    “We offer the following periods: - 1 Day - 3 Days - 1 Week - 2 Weeks - 4 Weeks …”

    Source: help.pink-casino.com/hc/en-gb/articles/20564349059218-How-to-take-a-break-or-self-exclude · read 31 October 2026

  • ✓ Written

    Reality-check reminders

    Written

    Time Alert reminder; session limit with pop-up before logout

    “you may wish to simply be reminded of how much time you've spent playing after a particular period of time. …”

    Source: help.pink-casino.com/hc/en-gb/articles/360017115380-What-limits-do-you-offer · read 31 October 2026

  • ✓ Written

    Self-exclusion, with GAMSTOP named

    Written

    Self-exclusion 6 months to 5 years (all LeoVegas-licence sites); GAMSTOP explained

    “We provide the facility for you to Self-Exclude from your account for a specified period between 6 months and 5 …”

    Source: help.pink-casino.com/hc/en-gb/articles/20564349059218-How-to-take-a-break-or-self-exclude · read 31 October 2026

Stage 6

Help

4 of 4 · Fully written

Open hands holding two playing cards in low light

Reaching a person, and where a complaint goes if it stalls.

  • ✓ Written

    Live chat

    Written

    Live chat 24/7

    “We are available 24/7 to assist!”

    Source: help.pink-casino.com/hc/en-gb/articles/360017114160-How-to-contact-us · read 31 October 2026

  • ✓ Written

    Email or contact form

    Written

    support@pinkcasino.co.uk

    “You can also contact us via email at support@pinkcasino.co.uk.”

    Source: help.pink-casino.com/hc/en-gb/articles/360017114160-How-to-contact-us · read 31 October 2026

  • ✓ Written

    Complaints route with a timescale

    Written

    Email complaint acknowledged within 24 hours; ADR route after final position or 8 weeks

    “If you’ve received our final position or we haven’t been able to resolve your complaint within 8 weeks you have …”

    Source: help.pink-casino.com/hc/en-gb/articles/360021510000-How-do-I-make-a-complaint · read 31 October 2026

  • ✓ Written

    Dispute service (ADR) named

    Written

    IBAS

    “We have appointed IBAS as our Alternative Dispute Resolution provider and this service is free.”

    Source: help.pink-casino.com/hc/en-gb/articles/360021510000-How-do-I-make-a-complaint · read 31 October 2026

Entries can change when Pink Casino rewrites its pages. If you spot one that has, write to contact@punterledger.co.uk and we will read the page again.

Before you sign up anywhere

Talk to someone today. The National Gambling Helpline from GamCare is free on 0808 8020 133 at any hour. BeGambleAware has a short self-check, and GAMSTOP blocks you from every casino licensed in Great Britain for the period you choose.

Tools and support, set out plainly