How a Punter Ledger review is put together

Who gets in

A casino enters the ledger when three things hold on the day we read it. Its licence holder has an active remote casino licence on the Gambling Commission's public register. The web address we send you to is declared on that register by the same licence holder and by no one else. And its GB pages can be read in full.

This round, 16 casinos that we read could not be listed: their GB pages were closed to readers outside the UK or too thin to answer the questions, the casino had stopped taking play in Great Britain, or its own pages made claims we will not send readers to. None of them is named or scored anywhere on the site.

Where the answers come from

The casino's own terms and conditions, help centre, payments page, safer-gambling page and complaints procedure. Where a live page is closed to readers outside the UK, we use the casino's help-centre articles or a Web Archive copy saved within the last six months, and say so next to the entry. Other review sites, forums, comparison pages and our own memory are never used.

How an entry is marked

Written: the casino's page states the point. This counts as an entry.
Says otherwise: the page states the opposite, for example a fee on withdrawals. No entry.
Not found: we could not find it written anywhere on the casino's pages. No entry.

When two of a casino's pages disagree, we mark the stricter answer and flag it in the review.

The 24 questions

Join

Opening the account and proving who you are.

1. Age and identity checked before you deposit or play
2. Lists the documents it may ask for
3. One account per person
4. Says who may open an account

Deposit

Putting money in: the floor, the methods and any charge.

1. Minimum deposit stated
2. Deposit methods listed
3. Debit cards only, credit cards refused
4. No fee on deposits

Play

What the casino tells you about its games before you stake.

1. Return-to-player figures published
2. GB slot stake limit stated
3. Live dealer tables
4. Game rules you can read first

Withdraw

Taking money out: the floor, any fee, how long it sits pending.

1. Minimum withdrawal stated
2. No fee on withdrawals
3. Processing time published
4. Pays back to the method you used

Limits

Tools for keeping play in check, set from your own account.

1. Deposit limits in the account
2. Time-out for a set period
3. Reality-check reminders
4. Self-exclusion, with GAMSTOP named

Help

Reaching a person, and where a complaint goes if it stalls.

1. Live chat
2. Email or contact form
3. Complaints route with a timescale
4. Dispute service (ADR) named

The ranking

The total is the number of entries written, out of 24. Higher totals rank higher. Casinos on the same total share a rank, written with an equals sign, and are listed by fewer gaps first. No casino can pay to change its place, and offers play no part.

Keeping it current

Every page shows the day the casino pages were read: 31 October 2026. The register was downloaded the same day. When a casino rewrites a page, the entry is re-read before it changes.